Job Description

Job Description: Location: This role is also eligible for hire in our NYC or San Francisco offices. Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company’s mission to delight merchants and customers through innovation, optimism, and teamwork. Rakuten Rewards is a leading e-commerce company that enhances the way people shop by offering Cash Back, deals and rewards from more than 3,500 merchants. Founded in 1999, Rakuten has grown to become the go-to shopping destination for consumers, having paid out nearly $2 billion in Cash Back to its 15 million members. The company also operates ShopStyle, a leading fashion discovery destination, and Cartera Commerce, a top rewards platform for airlines and banks. For more information, visit . Job Summary Rakuten Rewards empowers millions of users to shop with confidence by saving money and earning Cash Back on everyday purchases. As a key player on our Strategic team, you will report to the Director of Product and lead strategic product initiatives enabled through external partnerships. You will own the vision, roadmap, and execution of new product features and integrations that drive member value and business growth. In this role, you will bridge strategic partnerships, technical expertise, and market insight to identify, develop, and manage product solutions that leverage our broader ecosystem. You will collaborate closely with executive leadership and across teams to lead a roadmap that balances exploratory partnership opportunities with impactful product integrations. Key Responsibilities:

• Strategic Product Leadership: Define and execute product strategies and roadmaps, with a focus on strategic partnerships and alignment with overall company objectives. Partner with Business Development, Engineering, and Design teams to identify and prioritize high-impact opportunities.
• Cross-Functional Collaboration: Lead and support cross-functional teams throughout the product development lifecycle. Build and maintain strong relationships with internal stakeholders (e.g., Legal, Finance, Marketing, Data) and external partners to ensure seamless execution and collaboration.
• Requirements Definition & Product Development: Gather and translate business needs into actionable product plans and detailed requirements. Drive the development of complex features that enhance product capabilities and user experiences across web and mobile platforms.
• Integration & Optimization: Oversee technical integrations (e.g., APIs, SDKs, data sharing) and continuously optimize user journeys for reliability, value delivery, and usability.
• Data-Driven Decision Making: Identify, define, and track key performance metrics (e.g., acquisition, engagement, revenue, integration health). Leverage quantitative and qualitative insights to assess product success and inform continuous improvement.
• Stakeholder Engagement & Communication: Clearly communicate initiative progress, product value, and outcomes to internal stakeholders (including executive leadership) and external partners to maintain alignment and transparency.
• Process & Operational Efficiency: Implement processes that improve product development cycles, system design, and delivery timelines. Forecast resources and manage dependencies to ensure on-time execution.
• Team Mentorship & Knowledge Sharing: Coach and support junior team members to encourage professional growth, knowledge transfer, and strong team performance.

Qualifications:

• Experience delivering high-impact products driven by strategic partnerships or platform ecosystems.
• Strong understanding of product lifecycle management, integration strategies, and co-development models.
• Ability to translate complex technical and business needs into actionable product plans.
• Excellent stakeholder management and communication skills, including experience working with executive leadership.
• Strong analytical capabilities with a data-driven decision-making mindset.
• Track record of launching successful consumer-facing products at scale.
• Prior experience in e-commerce, retail, or consumer technology is a plus.
• Passion for creating innovative, user-centric solutions that deliver measurable business results.

Minimum Requirements:

• 5–7 years Required
• 8–11 years Preferred
• BA or BS in a technology or business-related field, required.
• Master’s Degree Preferred or 3+ years of experience in Product Management.
• Agile Certified Product Manager and Product Owner (ACPMPO) certification – Preferred
• Certified ScrumMaster (CSM) or Professional Scrum Master (PSM) – Preferred

Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate – Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team

Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.

USD $115,005.00 - $196,020.00 annually #J-18808-Ljbffr

Job Tags

Full time, Local area, Worldwide,

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