Job Title: Housing Assistance Manager
Location: Full time onsite - Miami, FL
Job Type: Full-Time | Exempt
Schedule: Monday-Friday, 8am-5pmEST
Reports to: Program Director
Are client is seeking an experienced and motivated Housing Assistance Manager to lead one of their departments in downtown Miami. This position plays a pivotal role in guiding day-to-day operations, ensuring compliance with federal, state, and local regulations, and fostering a culture of performance, accountability, and customer service excellence.
The Manager will be responsible for overseeing assigned teams through Team Supervisors, ensuring program compliance, optimizing performance outcomes, and continuously improving operational procedures. This is a key leadership role with direct impact on program success and community engagement.
Key Responsibilities:Provide strategic direction and daily oversight to assigned teams.
Monitor production, ensure data integrity, and uphold quality control standards across program transactions.
Ensure compliance with HUD regulations, the PHA Administrative Plan, and internal standard operating procedures.
Lead and support Team Supervisors through coaching, training, and performance monitoring.
Approve and manage team-related HR functions, including timesheets, systems access, and expense reports.
Deliver professional customer service and address escalated inquiries as needed.
Evaluate and enhance processes to improve program outcomes and client satisfaction.
Stay current on HUD regulations and industry trends, making policy recommendations as necessary.
Serve as primary point of contact for specialized housing programs.
Ensure compliance with SEMAP performance indicators and contribute to successful program audits and evaluations.
Develop reports, training materials, and knowledge articles to support program efficiency and staff development.
Coordinate RAD conversions and manage all aspects of PBV contracts, including rent adjustments, inspections, and vacancy mitigation.
Represent the department in public meetings and on-site eligibility determinations as needed.
Qualifications:
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser:
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
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