We’re hiring a Lead Service Valet to help deliver high-quality, consistent trash collection service at apartment communities. Reporting to the Operations Manager, this hands-on role supports service coverage, quality control, and team development. It’s a critical steppingstone to the Area Leader position and plays a key role in keeping operations running smoothly. When Area Leaders are off duty, you’ll step in to lead the team, manage service routes, and address any issues in the field. While some responsibilities are reactive, success in this role depends on your ability to spot trends, solve problems, and keep service levels high. Responsibilities include covering Area Leader duties during absences, managing assigned service areas, training and supporting Service Valets, conducting audits to assess service quality, safety, and operational efficiency, filling in on trash collection routes when needed, responding to service issues quickly and escalating complex problems, identifying trends and recommending process improvements, providing support across multiple districts, helping with container delivery, new client launches, and community events, maintaining positive relationships with peers, leadership, and client contacts, and reporting safety hazards, equipment issues, and personnel concerns. Requirements include being at least 18 years old, authorized to work in the U.S., having a smartphone with data plan (biweekly stipend provided), a valid driver’s license and insured open-bed pickup or trailer-equipped vehicle, willingness to work outdoors in all weather conditions, ability to lift up to 50 lbs. and walk long distances, experience in logistics, valet trash, or field services preferred, and flexible availability including evenings, weekends, holidays, and split shifts.
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