About Us
BROS HealthCare believes in the power of building relationships through effective communication with service users and their families.
Our Mission
Our vision and main mission is to provide excellent quality care to individuals in their own homes and in the community. We are committed to providing comprehensive, Professional, evidence-based, person-centred care and services of the highest quality to all that requires it
Our Commitment to You
- To meet and maintain all five principles of care (safety, dignity, independence, privacy, and communication) as we provide care.
- We are committed to providing skilled carers for clients with complex needs in the comfort of their home.
- Committed to providing a caring hand when you need it most.
- Committed to delivering an excellent service which meets all your care requirements.
Building Relationships by effective communication and ensuring that service users and their family feel involved in their own care planning and overall care. Here at BROS we believe that working together with individuals and their families and carers has a lasting impact on an individual Quality of Life. Building Relationships help create an integrated person-centred care plan and provides an overall positive experience for all parties involved.
Building Relationships enables us to provide a caring and bespoke service with the aim of achieving outstanding quality care outcomes for our clients and their families. It helps shape a meaningful way of providing care and ensuring adequate support for our clients, their families and our carers. It helps build a mutual professional rapport, ensuring a progressive relationship.
Respect is a fundamental principle of providing care, with BROS HealthCare, you are guaranteed to be treated with respect and dignity at all times when you and your loved ones are receiving care and treatment from us. We Guarantee that individuals have the privacy when they need and want it, treating them as equals and providing any support they might need to be autonomous, independent, and involved in their local community.
Openness is vital in ensuring everyone is involved in the delivery of their care. Here at Bros; it is fundamental that individuals feel able to voice their opinions, compliments, concerns about problems of quality and safety of our services. We Promise to be open and honest with our clients and their families and carers at all times including when things go wrong.
Safety is Paramount here at BROS HealthCare, we will ensure that people are protected from all forms of abuse and avoidable harm. We Promise to provide quality and safe care at all times by ensuring that all our staff are highly trained and knowledgeable about their caregiving role.