Job Description

When you join Suburban Propane, you become a part of a fast-paced and dynamic company that has been serving its employees and customers for over 90 years. We have an exciting opportunity for an Instructional Designer to be accountable for designing training programs for all facets of our HR Training Department. 

As an Instructional Designer, you will conduct needs assessment and analysis to identify new development opportunities and work with all members of Leadership to make recommendations. Using your knowledge of current and upcoming instructional technology, you will assist the HR Training team members in modifying current materials, while designing and developing materials and instructional programs. 

If you have an eye for design and are passionate about creating engaging learning content, then we invite you to apply to join our growing team and be a part of our next 90 years.

• Collaborates with the HR Training Department in the design, development, and modification of instructional programs
• Develops training programs, including classroom instruction, online courses, and self-study sessions for contact center agents, senior staff and management
• Facilitates training programs when necessary and demonstrates mastery of content and adult learning principles
• Develops and updates course content as necessary and ensures all materials are accurate and current
• Assists the Manager and team members in conducting training assessments prior to requested programs to ensure training is necessary, and to identify new learning and development needs
• Assists departmental employees in the use of onsite technology, platforms and systems and serves as the onsite technology subject matter expert
• Set instructional end goals and create content that matches them
• Visualize instructional graphics, the user interface and the finished product
• Analyze and apply trends and best practices in learning technologies and design methodologies 
• Devise modes of assessment, such as tests or quizzes, to measure the effectiveness of the course
• Maintain project documentation and course folders
• Asset team members with reporting requirements
• Studies and remains current and familiar with field operations practices and procedures to assist in the development of cross-organizational materials, if necessary

Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:

• Medical, dental, and vision (eligibility after just 30 days of employment)
• Paid time off that increases with tenure
• A 401(k) with company match and immediate vesting
• A new employee training program and many opportunities for continued learning and career development
• Disability and life insurance
• Employee recognition program
• Generous tuition assistance program
• Propane discounts, and more!

For eligibility and a full list of our benefit offerings please visit: .

$71,000 - $80,000.00 Annually (dependent on experience)

• Bachelor’s Degree in Instructional Design or a minimum of 2 years’ experience in the field/training environment
• In-depth knowledge of learning theories and instructional design models
• Lesson and curriculum planning skills
• Ability to write effective copy, instructional text, audio and video scripts
• Expert in Access, Word, Excel, PowerPoint, and Outlook
• Basic HTML and Flash programming knowledge
• Visual design skills (Dreamweaver, Photoshop, Illustrator) 
• Experience with instructional design software preferred

Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment – showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares – highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane – promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit .

It’s an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future!

Applications will be accepted until the position is filled.

As part of our pre-employment hiring process, background checks and drug screens are performed.

For more information about our hiring process, please visit:

At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law.

In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here:

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